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Automotive Service Advisor
2 months ago
We are seeking a dedicated Automotive Customer Service Advisor to join our team at SpeeDee Bonnabel. This role involves assisting customers with their automotive needs while ensuring a high level of service and satisfaction.
Key Responsibilities- Sales and Profit Management: Drive center sales and profitability through effective customer engagement.
- Team Leadership: Oversee employee performance, conduct training, and manage daily operations.
- Customer Engagement: Build and maintain strong relationships with customers to enhance their experience.
The Automotive Customer Service Advisor will be responsible for supervising all center employees. Key duties include:
- Recruiting and training new staff members.
- Conducting performance evaluations and addressing employee concerns.
- Ensuring compliance with company policies and procedures.
Ensure the smooth operation of service bays and maintain high standards of cleanliness and safety. Responsibilities include:
- Monitoring daily sales and inventory reports.
- Managing cash register operations and maintaining accurate financial records.
- Conducting regular inventory checks and placing orders as necessary.
This position involves frequent exposure to outdoor elements and requires physical activity, including standing, walking, and lifting.
Benefits- Competitive salary with performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Opportunities for professional growth and development.
- Employee discounts on services.
At SpeeDee Bonnabel, we pride ourselves on providing a supportive and dynamic work environment where employees can thrive.