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Automotive Service Advisor

2 months ago


Metairie, Louisiana, United States SpeeDee Bonnabel Full time
Job Overview

We are seeking a dedicated Automotive Customer Service Advisor to join our team at SpeeDee Bonnabel. This role involves assisting customers with their automotive needs while ensuring a high level of service and satisfaction.

Key Responsibilities
  • Sales and Profit Management: Drive center sales and profitability through effective customer engagement.
  • Team Leadership: Oversee employee performance, conduct training, and manage daily operations.
  • Customer Engagement: Build and maintain strong relationships with customers to enhance their experience.
Employee Management

The Automotive Customer Service Advisor will be responsible for supervising all center employees. Key duties include:

  • Recruiting and training new staff members.
  • Conducting performance evaluations and addressing employee concerns.
  • Ensuring compliance with company policies and procedures.
Operational Duties

Ensure the smooth operation of service bays and maintain high standards of cleanliness and safety. Responsibilities include:

  • Monitoring daily sales and inventory reports.
  • Managing cash register operations and maintaining accurate financial records.
  • Conducting regular inventory checks and placing orders as necessary.
Working Environment

This position involves frequent exposure to outdoor elements and requires physical activity, including standing, walking, and lifting.

Benefits
  • Competitive salary with performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Opportunities for professional growth and development.
  • Employee discounts on services.

At SpeeDee Bonnabel, we pride ourselves on providing a supportive and dynamic work environment where employees can thrive.