Restaurant General Manager

4 weeks ago


Harrisburg, North Carolina, United States Sonic Full time

General Manager Job Description

This position is with Great American Hospitality, LLC., where you'll interact with fantastic people, earn great pay, and sport a cool uniform.

As a SONIC Drive-In restaurant General Manager, you are indeed a leader, guiding your team in a never-ending campaign to give America an infinitely more delicious food service experience.

You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe, and efficient manner and our customers have an excellent experience.

Key Responsibilities:

  • Manage, train, monitor, and coach Crew/Team members, Carhops, and Skating Carhops.
  • Direct and assign drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
  • Adhere to and monitor employee compliance of the drive-in employee handbook, policies, and practices.
  • Perform restaurant opening and/or closing duties.

Additional Responsibilities:

  • Monitor and maintain restaurant inventory levels. Place orders for food, paper, and other supplies within cost control procedures.
  • Complete and maintain all drive-in restaurant employment-related records and payroll records.
  • Immediately and respectfully resolve guest requests. Report guest complaints to immediate supervisor and assist in resolving such complaints.
  • Interview and hire restaurant crew and management team members to achieve proper staffing levels.
  • Develop appropriate action plans to resolve unfavorable financial and/or sales trends.

Requirements:

  • Advanced studies in business, restaurant management, or related fields are preferred.
  • Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision.
  • Required to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays.
  • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
  • Basic accounting and computer skills.

Equal Opportunity Employer:

SONIC and its independent franchise owners are Equal Opportunity Employers.



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