Restaurant General Manager
4 weeks ago
General Manager Job Description
This position is with Great American Hospitality, LLC., where you'll interact with fantastic people, earn great pay, and sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a leader, guiding your team in a never-ending campaign to give America an infinitely more delicious food service experience.
You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe, and efficient manner and our customers have an excellent experience.
Key Responsibilities:
- Manage, train, monitor, and coach Crew/Team members, Carhops, and Skating Carhops.
- Direct and assign drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
- Adhere to and monitor employee compliance of the drive-in employee handbook, policies, and practices.
- Perform restaurant opening and/or closing duties.
Additional Responsibilities:
- Monitor and maintain restaurant inventory levels. Place orders for food, paper, and other supplies within cost control procedures.
- Complete and maintain all drive-in restaurant employment-related records and payroll records.
- Immediately and respectfully resolve guest requests. Report guest complaints to immediate supervisor and assist in resolving such complaints.
- Interview and hire restaurant crew and management team members to achieve proper staffing levels.
- Develop appropriate action plans to resolve unfavorable financial and/or sales trends.
Requirements:
- Advanced studies in business, restaurant management, or related fields are preferred.
- Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision.
- Required to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays.
- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
- Basic accounting and computer skills.
Equal Opportunity Employer:
SONIC and its independent franchise owners are Equal Opportunity Employers.
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