Restaurant Operations Manager

4 weeks ago


Harrisburg, Pennsylvania, United States K Mac Enterprises Full time
Key Responsibilities:

As a Shift Lead at K Mac Enterprises, you will support the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You will take ownership and responsibility to solve problems, seek help when needed, and be willing to help and guide others. Your key responsibilities include ensuring Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You will also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead Behaviors:

You will demonstrate the following behaviors:

1. Solving customer complaints quickly and with a smile.
2. Providing feedback to Team Members in a positive manner.
3. Communicating openly and honestly with the Restaurant Management team.
4. Following cash, security, inventory, and labor policies and procedures.

This role requires a strong commitment to delivering excellent customer service and maintaining a positive work environment.

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