Front Desk Sales Associate

16 hours ago

Redmond, Washington, United States StretchLab Full time
Job Title: Front Desk Sales Associate

At StretchLab, we're seeking a highly motivated and sales-driven individual to join our front desk team as a Front Desk Sales Associate. As a key member of our sales team, you will be responsible for assisting the General Manager with new membership sales, booking intro classes, and retaining current members.

Key Responsibilities:

  • Assist the General Manager with the sales process of lead generation, follow-up, and close
  • Book and confirm intro classes
  • Manage the front desk to greet and check-in clients and prospects when they enter the studio
  • Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
  • Maintain acceptable level of personal sales production
  • Emphasize and enforce objectives of the club as a fitness and wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
  • Participate in special events to promote the club
  • Ensure studio is clean and tidy

Requirements:

  • Excellent sales, communication, and customer service skills required
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
  • Ability to learn and use the ClubReady software system
  • Ability to stand or sit for up to 4-6 hours throughout the workday
  • Must be fluent in English and have excellent communication skills via in-person, phone, and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills

Compensation and Perks:

  • Competitive compensation based on experience
  • Commission paid on sales
  • Huge opportunities for growth within the studios, including additional sales and management opportunities

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