Front Desk Sales Associate
16 hours ago
At StretchLab, we're seeking a highly motivated and sales-driven individual to join our front desk team as a Front Desk Sales Associate. As a key member of our sales team, you will be responsible for assisting the General Manager with new membership sales, booking intro classes, and retaining current members.
Key Responsibilities:
- Assist the General Manager with the sales process of lead generation, follow-up, and close
- Book and confirm intro classes
- Manage the front desk to greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
- Participate in special events to promote the club
- Ensure studio is clean and tidy
Requirements:
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
- Ability to learn and use the ClubReady software system
- Ability to stand or sit for up to 4-6 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in-person, phone, and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
Compensation and Perks:
- Competitive compensation based on experience
- Commission paid on sales
- Huge opportunities for growth within the studios, including additional sales and management opportunities
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