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Bilingual Spanish Relationship Banker

2 months ago

Miami, United States PNC Financial Services Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Bilingual Spanish Relationship Banker to join our team at PNC Financial Services Group. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.

Key Responsibilities
  • Customer Acquisition and Retention: Acquire and deepen the branch customer base through proactive sales and service activities, identifying opportunities to improve the customer's financial well-being.
  • Sales and Service: Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
  • Lobby Engagement: Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Risk Management: Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits and participating in branch daily operations to ensure efficient and accurate completion.
Requirements
  • Competencies: Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs.
  • Work Experience: 1+ years of related experience, with a comparable combination of education, job-specific certification(s), and experience (including military service) considered in lieu of a degree.
Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.