Network Support Specialist
2 weeks ago
Job Overview:
We are seeking a skilled Network Support Technician to join our team at TEKsystems. As a key member of our technical support team, you will be responsible for providing top-notch customer service and technical expertise to our clients.
About the Role:
This is an exciting opportunity to work with a leading provider of technology services and solutions. As a Network Support Technician, you will be working closely with our clients to identify and resolve network-related issues in a timely and efficient manner.
Key Responsibilities:
- Provide exceptional customer service to our clients via phone, email, or remote desktop support.
- Analyze and troubleshoot complex network issues using your technical expertise and problem-solving skills.
- Collaborate with internal teams, such as NOC, Network Administration, Engineering, and Field Operations, to escalate issues and ensure timely resolution.
- Document all interactions and updates in our ticketing system.
- Develop and maintain a deep understanding of our clients' network infrastructure and configurations.
Requirements:
- At least 1 year of experience in a Contact Center or Technical Support role, with a strong focus on customer service and troubleshooting.
- Experience working in a Cisco environment is highly recommended, but not required. Knowledge of Juniper networks is a plus.
- A strong passion for learning and expanding your knowledge of networking technologies and concepts.
- Able to think outside the box and provide creative solutions to complex problems.
- Excellent communication and documentation skills, with the ability to clearly articulate technical information to both technical and non-technical stakeholders.
Benefits:
- Competitive salary: $65,000 - $80,000 per year.
- Ongoing training and development opportunities to help you grow your career.
- A dynamic and supportive work environment that encourages collaboration and teamwork.
- The chance to work with a leading provider of technology services and solutions.
Why Choose Us?
TEKsystems is a global leader in technology staffing and services, with a reputation for delivering high-quality talent and solutions to our clients. We offer a dynamic and supportive work environment that encourages collaboration and teamwork. Our employees enjoy ongoing training and development opportunities, competitive salaries, and a range of benefits to support their well-being and career growth.
-
Network Support Specialist
2 weeks ago
Orlando, Florida, United States TEKsystems Full timeJob OverviewWe are seeking a highly skilled Network Support Specialist to join our team at TEKsystems.
-
Enterprise Network Support Specialist
3 days ago
Orlando, Florida, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Enterprise Network Support Specialist to join our team at TEKsystems. In this role, you will be responsible for providing frontline assistance to business clients who subscribe to our voice, video, data and managed services.As an Enterprise Network Support Specialist, you will focus on enhancing and simplifying...
-
Enterprise Network Support Specialist
2 weeks ago
Orlando, Florida, United States TEKsystems Full timeJob Description:As a skilled Network Support Specialist, you will be responsible for providing high-quality technical support to our clients across the country. You will work in a 24/7 operations center, troubleshooting and resolving complex technical issues related to our fiber network. This role requires strong analytical and communication skills, as you...
-
Network Security Specialist
2 weeks ago
Orlando, Florida, United States TEKsystems Full timeNetwork Security Specialist Job DescriptionTEKsystems is seeking a Network Security Specialist to support Fortinet Firewalls and Cisco routing / switching appliances. The ideal candidate will have experience with creating/modifying firewall rules & policies, reviewing logs, troubleshooting, etc.Key Responsibilities:Support Fortinet Firewalls and Cisco...
-
Network Support Specialist
7 days ago
Orlando, Florida, United States TEKsystems Full timeJob SummaryWe are seeking a skilled Technical Support Technician to join our team at TEKsystems. This is a great opportunity for an individual who enjoys troubleshooting and resolving complex network issues.Key ResponsibilitiesProvide exceptional customer service to enterprise clients, resolving network issues via phone or remote supportResearch, analyze,...
-
Network Support Specialist
2 weeks ago
Orlando, Florida, United States TEKsystems Full timeJob DescriptionAs a Technical Support Technician at TEKsystems, you will be responsible for handling a high volume of technical support tickets, averaging 15+ tickets per day. Your primary focus will be on interacting with our business customers, providing premium support services to enterprise clients. Your average interaction time with clients will be...
-
Technical Support Specialist
7 days ago
Orlando, Florida, United States TEKsystems Full timeTEKsystems is seeking a skilled Technical Support Specialist to join our team in this exciting role. As a key member of our operations center, you will be responsible for providing top-notch technical assistance to our business clients who subscribe to our voice, video, data, and managed services.The ideal candidate will have experience working in a 24/7...
-
Personal Care Specialist
1 week ago
Orlando, Florida, United States Orlando Senior Health Network Full timeJob Summary:As a Personal Care Specialist at Orlando Senior Health Network, you will play a vital role in providing exceptional care and support to our residents. This is a rewarding opportunity to make a meaningful difference in the lives of others.Key Responsibilities:Basic Care Needs: Assist patients with daily living activities such as dressing,...
-
Network Installation Specialist
2 weeks ago
Orlando, Florida, United States Smart City Networks, Limited Partnership Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Network Installation Specialist to join our team at Smart City Networks, Limited Partnership. This entry-level role offers a unique opportunity to gain hands-on experience in the IT and telecom networking field.
-
Technical Network Specialist
2 weeks ago
Orlando, Florida, United States Qwalifize LLC Full timeJob OverviewWe are seeking a highly skilled Technical Network Specialist to provide technical support and guidance for our trunked radio, voice, and data network communications. This position requires expertise in complex testing and analysis of all elements of the Enterprise network, recommending and implementing solutions for issues concerning all network...
-
Careers Support Specialist
2 weeks ago
Orlando, Florida, United States YSJ SUPPORT SERVICES CORP Full timeJob TitleCareers Support SpecialistAbout the RoleWe are seeking a highly motivated and organized Careers Support Specialist to join our team at YSJ Support Services Corp. As a Careers Support Specialist, you will play a vital role in providing top-notch case management services to clients with disabilities and their families.ResponsibilitiesDeliver...
-
Network Infrastructure Specialist
2 weeks ago
Orlando, Florida, United States TEKsystems Full timeAbout the Role:">This is a fantastic opportunity for an experienced Network Technician to join our client's team as a Network Infrastructure Specialist. As a key member of the team, you will be responsible for troubleshooting and configuring network devices such as routers, switches, and firewalls.">Key Responsibilities:">Perform network checkouts and...
-
Network Infrastructure Specialist
2 weeks ago
Orlando, Florida, United States nFuzion Full timeJob OverviewnFuzion is a leading company in the industry, and we are seeking a highly skilled Network Infrastructure Specialist to join our team.
-
Enterprise Network Operations Specialist
2 weeks ago
Orlando, Florida, United States TEKsystems Full timeJob OverviewThis position is for a highly skilled Enterprise Network Operations Specialist who will be responsible for handling technical issues and providing exceptional customer service to business clients.Industry-Leading Provider of Fiber Technology SolutionsOur client is a leading provider of scalable, fiber technology solutions serving America's...
-
Technical Support Specialist
2 weeks ago
Orlando, Florida, United States TEKsystems Full timeWe are seeking a Technical Support Specialist to enhance the client experience. With a positive attitude, you will provide frontline assistance to business clients who subscribe to our voice, video, data and managed services.The ideal candidate has 2+ years of General Network/Telecommunication Troubleshooting experience and experience working in a Contact...
-
Senior Network Infrastructure Specialist
2 weeks ago
Orlando, Florida, United States TEKsystems Full timeJob OverviewWe are seeking a highly skilled Senior Network Infrastructure Specialist to join our team at TEKsystems. As a key member of our network team, you will play a critical role in supporting the integration of acquired companies' networks.About the RoleThis is a 6-month contract position with possible extensions, and you will have the opportunity to...
-
Orlando, Florida, United States TEKsystems Full timeJob OverviewWe are seeking an experienced Enterprise Technical Support Technician to join our team at TEKsystems. This role is responsible for providing frontline assistance from our 24/7 operations center to business clients who subscribe to our voice, video, data and managed services.As a knowledgeable and confident Enterprise Technical Support...
-
Network Infrastructure Manager
1 week ago
Orlando, Florida, United States Just Write Inc Full timeAt Just Write Inc, we're seeking a highly skilled Network Specialist to join our team.This role offers an estimated salary of $120,000 - $180,000 per year, depending on experience.Job DescriptionAs a Network Specialist at Just Write Inc, you will be responsible for the design, installation, and maintenance of our network infrastructure. This...
-
Computer Systems Support Specialist
2 weeks ago
Orlando, Florida, United States Just Write Inc Full timeJob SummaryWe are seeking an experienced Computer Systems Support Specialist to join our team at Just Write Inc.The successful candidate will provide day-to-day support for computer users, troubleshooting and resolving issues with hardware, software, and network systems.
-
High-Performance IT Support Specialist
2 weeks ago
Orlando, Florida, United States Biller Genie Full timeBiller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. As a High-Performance IT Support Specialist, you will be part of our growing team, scaling from 40 to 100 employees in the next 12 months.About UsWe were recently ranked #259 on the Inc 5000 fastest-growing companies in the United States. Our technology is disrupting...