Veterinary Clinic Coordinator
6 days ago
We are seeking a highly organized and detail-oriented Veterinary Receptionist to join our team at Calusa Veterinary Center. This is an exciting opportunity for a customer service professional who is passionate about animal care and enjoys working in a fast-paced environment.
About the RoleThis role will involve greeting clients and their pets, managing appointments, handling payments, and providing excellent customer service. The ideal candidate will have strong organizational skills, be able to multitask with ease, and maintain a calm and professional demeanor.
What We Offer- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- Assist in maintaining cleanliness and organization to ensure a positive client experience
The salary for this role is estimated to be around $20-$25 per hour, based on industry standards and the level of experience required. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) plan for full-time employees.
In return for your hard work and dedication, we offer a supportive and collaborative work environment, opportunities for professional development, and a chance to make a real difference in the lives of animals and their owners.
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