Technical Manager
4 weeks ago
We are seeking a highly skilled Technical Manager to join our team at Amazon Data Services, Inc. in a key role that will drive the success of our AWS Global Brick and Position Delivery initiatives.
The ideal candidate will have a strong background in program management, with experience in managing complex technology projects and teams. They will be responsible for overseeing the delivery of our data center scaling initiatives, working closely with stakeholders to define requirements and processes, and managing individual contributor job performance.
Key Responsibilities- Monitor the networking brick program's overall progress, anticipating risks, resolving issues, and initiating corrective action as needed.
- Work with stakeholders to define requirements and processes, ensuring consistency in deployed configurations and tracking exceptions for follow-up.
- Manage individual contributor job performance, providing regular one-on-one meetings and technical and soft-skill mentoring.
- Manage multiple competing projects/programs simultaneously, running meetings, creating and maintaining timelines, and keeping large, diverse groups informed of progress and obstacles.
- Develop and implement scalable, data-driven process improvement/automated solutions, reporting ad hoc, weekly, and monthly program and operating metrics.
- Keep the customer experience as the primary focus, ensuring that all initiatives are aligned with customer needs and expectations.
Our team is diverse and inclusive, with a strong focus on collaboration and innovation. We value diverse experiences and encourage candidates from all backgrounds to apply.
We are committed to creating a workplace that is free from bias and discrimination, where everyone feels valued and respected.
Why Join Us?At Amazon Data Services, Inc., we are passionate about delivering exceptional customer experiences and driving innovation in the cloud. We offer a dynamic and supportive work environment, with opportunities for growth and development.
We are committed to diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all.
Our compensation reflects the cost of labor across several US geographic markets, and we offer a range of benefits and perks to support our employees' well-being and success.
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