Recovery Specialist
19 hours ago
Richdale Apartments is a leading property management company dedicated to providing luxury multi-family communities while striving to cultivate a fun, productive and exciting work environment where hard work is recognized and rewarded. We are seeking a highly motivated and detail-oriented Recovery Specialist to manage the collection of unpaid rent and fees from residents who have vacated our managed communities.
As a Recovery Specialist, you will be responsible for reviewing and researching former resident disputes and following through to ensure resolution. You will work closely with property managers, legal counsel and other team members to resolve outstanding balances and maintain accurate financial records.
Key Responsibilities:
- Review and research former resident disputes to ensure resolution
- Collect outstanding balances from former residents, establish payment plans and negotiate settlements
- Meet monthly collection goals
- Maintain detailed records of all interactions and payments
- Provide exceptional customer service by addressing questions and concerns using good interpersonal skills
What We Offer:
- 401(k) and 401(k) match
- Dental Insurance
- Employee Discounts
- Flexible Spending Account
- Health Insurance
- Paid Time Off
- Referral Program
- Vision Insurance
- Career growth opportunities
- Access to fitness centers and pools
- College Savings Plan
- Life Insurance
- Disability Insurance
- Employee Assistance Program
Qualifications:
- High school diploma or equivalent
- Previous experience in collections, property management or a related field is preferred
- Strong written and verbal communication skills
- Strong attention to detail, goal oriented and confidence in making independent decisions
- Ability to work independently and as part of a team
- Strong research skills
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