Ticket Office Operations Assistant

1 week ago


Raleigh, North Carolina, United States North Carolina State University Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Ticket Office Operations Assistant. This is a temporary, part-time position that will provide support to the ticket office and its customers on game days.

Key Responsibilities
  • Provide excellent customer service to ticket office customers, including handling customer inquiries and resolving issues in a timely and professional manner.
  • Distribute event tickets and assist with ticket sales on game days.
  • Learn and utilize the Paciolan Ticketing System for walk-up sales on the day of the game.
  • Work flexible schedules, including evenings and weekends, to support NC State sports events.
  • Perform other tasks as needed to support the ticket office and its customers.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to effectively communicate with and assist customers.
  • Ability to thrive in a fast-paced and interactive setting.
  • Skilled in handling cash transactions.
Preferred Qualifications
  • Willingness to work as many home football and men's basketball games as possible.
  • Ability to work 5-20 hours a week, including evenings and weekends as assigned by the student supervisor.
What We Offer

As a Ticket Office Operations Assistant, you will have the opportunity to work in a dynamic and fast-paced environment, supporting the ticket office and its customers on game days. You will also have the chance to develop your customer service and communication skills, as well as learn and utilize the Paciolan Ticketing System.

We offer a competitive hourly rate and a flexible schedule that can be coordinated with the part-time employee supervisor. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.



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