Sales and Operations Manager
1 week ago
At Avondale Toyota, we're committed to revolutionizing the automotive industry by delivering an exceptional customer experience and fostering a healthy work environment. Our Sales and Finance Manager plays a pivotal role in achieving this vision.
The ideal candidate will be responsible for driving maximum production, building a loyal customer base, maintaining exceptional employee relationships, and achieving sales objectives. They will adhere to our One Price, One Person philosophy and execute duties in a manner consistent with our values: high-character, engaged, and team-player.
Key Responsibilities:
- Provide a world-class experience for customers, colleagues, and employees
- Adhere to the One Price, One Person philosophy
- Execute duties in a manner consistent with our values
- Relentlessly strive to improve sales and finance closing ratios through constant self-improvement
- Adhere to Avondale Toyota's 12-step process and continuously build mastery
- Build and maintain positive working relationships with colleagues
- Continuous learning of Toyota model lines, financial products, and monthly factory incentives
- Maintain a superior level of competency with computer software tools
- Exhibit proficiency in deal printing, document preparation, and signing
- Provide the Finance Department with the ability to fund all contracts efficiently
- Establish and maintain lifelong relationships with customers
- Responsible for follow-up with 100% of customer contacts
- Ensure vehicles are defect-free prior to delivery and the customer understands all features, warranties, and paperwork
Requirements:
- A positive attitude, high level of engagement, sense of urgency, process discipline, and customer centricity
- Excellent verbal and written communication skills, as well as interpersonal skills to effectively work with employees, colleagues, vendors, and factory personnel
- Exceptional organization and multi-tasking skills
Salary: $43,200 - $360,000 per year
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