Restaurant Operations Manager

1 week ago


Avondale, Arizona, United States Pieology Full time
Job Title: Shift Leader

At Pieology, we're committed to delivering exceptional guest experiences and driving sales and profits. As a Shift Leader, you'll play a critical role in ensuring our restaurants run smoothly and efficiently.

Key Responsibilities:
  • Provide exceptional guest service and ensure a quality product experience.
  • Establish a positive and productive work environment, fostering open communication and trust among team members.
  • Effectively plan, organize, and implement daily operational routines and activities, completing all required administrative duties and paperwork.
  • Supervise and perform closing and/or opening duties as directed by Restaurant Management.
  • Support the goals, decisions, and directives of Restaurant Management.
  • Follow all POS comp procedures and cash handling procedures.
  • Resolve guest questions, complaints, and problems in a timely and efficient manner with management involvement.
  • Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists.
Requirements:
  • Must be 18 years of age.
  • Must have a high school diploma or equivalent.
  • Must be able to lift and/or move up to 40 lbs comfortably.
  • Able to stand for long periods, bend, and stoop.
  • Comfortable working occasionally in walk-in coolers and freezers.
  • Vision abilities to include distance, close, color, depth, peripheral, and the ability to adjust focus.
  • Ability to operate a computer and/or cash register.
  • Must be able to work around heat and work in close quarters with others, as well as handle various cleaning products.
  • Willing to cross-train on various positions within the restaurant.
Job Type:
  • Full-time or part-time with flexible scheduling.


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