Warehouse Operations Manager
4 weeks ago
Job Summary: We are seeking a highly motivated and experienced Warehouse Director to lead our fulfillment center operations. The ideal candidate will have a strong background in logistics and operations management, with a proven track record of driving efficiency and productivity in fast-paced environments.
Key Responsibilities:
- Manage and scale fulfillment operations, including quality control, inbound, outbound, returns, personalization, and inventory control.
- Support retail allocation and oversee store fulfillment logistics strategy.
- Collaborate with other department leaders and omnichannel teams for special requests and process changes.
- Drive productivity standards and implement improvement programs.
- Create and track volume forecasts.
- Identify and make changes in labor based on volume and needs.
- Motivate, train, and communicate effectively with the team to ensure safety, reliability, and cleanliness.
- Monitor KPIs, identify efficiency and accuracy improvements, and address bottlenecks.
- Champion change management and foster a continuous process improvement mindset.
- Take ownership of employee performance, development, and retention.
- Develop facility operation plans for peak season.
Requirements:
- 10+ years of leadership experience in fast-paced E-commerce or retail distribution.
- Expertise in WMS and ERP systems.
- Bachelor's degree.
About Randstad: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
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