Receptionist - Front Desk Coordinator
1 week ago
We are seeking a highly skilled and experienced Receptionist to join our team at Compass Group, North America. As a key member of our hospitality services team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming atmosphere for all clients, recruits, customers, and employees.
Key Responsibilities:- Properly greet and handle visitors with a smile and maintain eye contact through the entire interaction.
- Address guests and clients by name whenever possible.
- Answer telephones in a friendly, professional manner, take messages with accuracy, and appropriately handle or refer questions and requests.
- Handle on-floor conference room activities, including reservations, meeting start/end times, attendees, food and beverage orders, and special requests.
- Implement established security policies and procedures for arriving and departing visitors, contractors, delivery persons, and other individuals.
- Act as a Hospitality Services resource to guests, visitors, and employees, providing way-finding and amenities within the building, commuting, transportation, community retail, neighborhood amenities, and organizational information.
- Handle car service requests for visitors and staff members.
- Communicate requests to internal support departments, such as building maintenance, IT, AV technology, and mail room.
- Two to three years of experience in a client service/reception position within a hospitality or corporate environment.
- Computer skills and knowledge of office technology/equipment.
As a Receptionist at Compass Group, North America, you will be part of a dynamic team that values customer service, teamwork, and innovation. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
At Compass Group, we are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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