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Security Guest Service Representative

2 months ago

Kansas City, Kansas, United States Penn National Gaming Full time

Job Summary:

We are seeking a highly visible and proactive Security Guest Service Representative to provide security and guest service for our casino property. As a key member of our team, you will be responsible for maintaining a safe and secure environment for our guests and employees.

Key Responsibilities:

  • Provide security and guest service to casino guests and employees
  • Maintain high visibility and patrol casino property to prevent and respond to security incidents
  • Handle problem situations and provide assistance during emergencies
  • Monitor and report safety hazards and take corrective action to prevent accidents
  • Transfer Table Games fills and credits as needed
  • Provide exceptional guest service and respond to guest inquiries and concerns

Requirements:

  • High school diploma or equivalent required
  • Previous security or guest service experience preferred
  • Ability to work in a fast-paced environment and respond to emergency situations
  • Excellent communication and interpersonal skills
  • Ability to work a varied schedule, including nights, weekends, and holidays