Center Operations Manager

4 weeks ago


Jackson, Tennessee, United States CSL Plasma Full time
About the Role

The Center Operations Manager is responsible for overseeing the day-to-day operations of a plasma collection center, ensuring efficient plasma collections and providing clear guidance to staff. This role reports to the Center Manager and is a key member of the center's leadership team.

Key Responsibilities
  • Supervise center operations, including plasma collection, donor movement, and staff management
  • Provide clear instructions and directions to staff, conduct meetings, and communicate performance expectations
  • Monitor time card reporting procedures, attendance, and overtime utilization
  • Conduct error investigations and develop recommendations for process improvement
  • Participate in performance appraisals, provide feedback, and document corrective actions as needed
  • Assist with employee training, performance evaluations, and certification status
  • May assist with recruitment and selection of center operation staff
  • Ensure compliance with company policies and procedures, as well as Health, Safety, and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) regulations
  • May conduct routine internal procedures and documentation audits
  • Promote safety in all actions and maintain confidentiality of personnel, donor, and center information
Requirements
  • High school diploma or equivalency required; Bachelor's Degree or equivalent combination of education and professional work experience preferred
  • Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others
  • Ability to make decisions with moderate impact on the immediate work unit
  • Must be able to see and speak with customers and observe equipment operation
  • Occasionally perform tasks while standing and walking up to 100% of time; reach, bend, kneel, and have high level of manual dexterity
  • Occasionally required to lift and carry up to 25 pounds
  • Frequently exposed to hazardous chemicals, extreme temperatures, and blood-borne pathogens
  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
  • Required to work overtime and extended hours to support center operational needs
Benefits

CSL offers a comprehensive benefits package, including options for health care benefits, basic life insurance, Short- and Long-Term Disability, 401(k) Savings Program, Paid Time Off (PTO), and paid observed holidays. For more information, visit https://www.cslplasma.com.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps ensure people with rare and serious diseases can live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma at https://www.cslplasma.com.

Equal Employment Opportunity

CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. We are an equal opportunity employer and welcome applications from diverse candidates.



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