Health Insurance Customer Service Representative
2 weeks ago
We are seeking a highly skilled and motivated Temporary Customer Service Representative to join our team at The MH Group LLC. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Provide comprehensive knowledge of our health insurance products to customers, addressing their inquiries and resolving issues in a timely and professional manner.
- Navigate our internal systems efficiently to access customer information and resolve queries.
- Meet established performance standards, consistently delivering high-quality service and exceeding customer expectations.
- Comprehend and interpret various documents, including training manuals, correspondence, and brochures, to provide accurate information to customers.
- Multitask effectively to manage multiple customer interactions simultaneously, ensuring prompt and efficient resolution of issues.
- Maintain a positive and professional attitude, consistently demonstrating a strong passion for customer service and a commitment to excellence.
- Own the customer experience, taking ownership of customer issues and resolving them promptly and efficiently.
- Adhere to deadlines and turnaround times, ensuring timely resolution of customer inquiries.
- Be flexible and adaptable in a dynamic work environment, with a willingness to work a flexible schedule when needed.
- Maintain engagement and motivation to achieve success both individually and as part of the team.
- Excellent interpersonal skills, including both written and verbal communication.
- A genuine passion for serving others, with the ability to demonstrate empathy and understanding.
- Strong work ethic and a sense of responsibility towards teammates and customers, exemplified by punctuality and availability to meet members' needs.
- Basic proficiency in various software and web-based applications.
- Proficiency in Microsoft Office.
- Ability to multitask while maintaining integrity and high-quality service.
- Capability to handle a high volume of calls.
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Insurance Customer Service Representative
5 days ago
Springfield, Illinois, United States State Farm Insurance Full timeJob Title: Account AssociateAt State Farm Insurance, we're seeking a highly skilled and customer-focused Account Associate to join our team. As an Account Associate, you'll play a vital role in providing exceptional customer service and support to our policyholders.Key Responsibilities:Assist customers with their insurance needs by providing accurate and...
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Customer Service Representative
1 month ago
Springfield, Illinois, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as an Office Representative at State Farm Insurance. As a key member of our office staff, you will be responsible for providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.Key Responsibilities:Assist...
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Customer Service Representative
3 weeks ago
Springfield, Illinois, United States David Hersch - State Farm Agent Full timePosition Overview:Are you a customer-focused professional looking for a challenging role? Do you enjoy working with people and building relationships? If so, consider joining David Hersch - State Farm Agent as a Customer Service Representative.As a Customer Service Representative, you will be responsible for establishing and maintaining customer...
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Customer Service Representative
2 weeks ago
Springfield, Illinois, United States David Hersch - State Farm Agent Full timePosition OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of David Hersch - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional service to our customers.ResponsibilitiesEstablish and maintain strong relationships...
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Springfield, Illinois, United States Nixon & Lindstrom Insurance Full timeCommercial Insurance Client Relations RepresentativeNixon & Lindstrom Insurance is seeking a Commercial Insurance Client Relations Representative to service and manage a commercial lines book of business, aiding our sales team in marketing and binding new accounts.Key Responsibilities:Service and manage a commercial lines book of businessAid our sales team...
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Customer Service Representative
1 day ago
Springfield, Illinois, United States Kaylie Snyder - State Farm Agent Full timeCustomer Relations RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and driving the growth of our insurance...
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Customer Service Representative
3 weeks ago
Springfield, Illinois, United States Kaylie Snyder - State Farm Agent Full time{"title": "Customer Relations Representative", "description": "Role OverviewAs a Customer Relations Representative with Kaylie Snyder - State Farm Agent, you will play a key role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people...
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Springfield, Illinois, United States Nixon & Lindstrom Insurance Full timeCommercial Insurance Client Relations RepresentativeNixon & Lindstrom Insurance is seeking a skilled professional to manage a commercial lines book of business and support our sales team in marketing and binding new accounts.Key Responsibilities:Service and manage a commercial lines book of businessAid our sales team in marketing and binding new...
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Springfield, Illinois, United States Nixon & Lindstrom Insurance Full timeCommercial Insurance Client Relations RepresentativeNixon & Lindstrom Insurance is seeking a skilled professional to manage a commercial lines book of business and support our sales team in marketing and binding new accounts.Key Responsibilities:Service and manage a commercial lines book of businessAid our sales team in marketing and binding new...
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Customer Service Representative
4 weeks ago
Springfield, Illinois, United States David Hersch - State Farm Agent Full time**About the Role**As a Customer Service Representative for David Hersch - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional customer service to our clients. If you are outgoing, customer-focused, and enjoy working with the public, this may be the career for you.**Responsibilities**Establish and maintain...
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Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Security Bank Full timeJob SummarySecurity Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling financial transactions, and promoting our products and services.Key ResponsibilitiesCustomer Service: Provide prompt and...
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Customer Service Representative
2 weeks ago
Springfield, Illinois, United States Tower Loan Full timeCustomer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key...
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Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Listedbuy Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Care Representative to join our team at Listedbuy. As a Customer Care Representative, you will play a vital role in providing exceptional customer service to our members, ensuring their healthcare needs are met with empathy and understanding.Key ResponsibilitiesAct as a trusted advisor...
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Customer Service Representative
3 weeks ago
Springfield, Illinois, United States Security Bank Full timeJob SummarySecurity Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our branch, you will provide exceptional service to our clients, ensuring their banking needs are met with professionalism and efficiency.Key ResponsibilitiesProvide prompt and courteous service to external and...
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Customer Service Representative
2 weeks ago
Springfield, Illinois, United States Pestdoc Full timeAbout UsA-1 Able Pest Doctors is a company that loves what we do. We're passionate about helping our customers and community.Job SummaryWe're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our customers.Key...
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Customer Service Representative
3 weeks ago
Springfield, Illinois, United States Tower Loan Full timeTower Loan is a leading consumer finance company with a rich history of providing financial solutions to customers. We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our...
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Customer Service Representative
2 weeks ago
Springfield, Illinois, United States System One Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at System One. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Manage...
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Licensed Insurance Service Representative
1 week ago
Springfield, Illinois, United States P & C Experts Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with our customers, providing exceptional service, and helping them navigate their insurance needs.ResponsibilitiesDevelop...
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Customer Service Representative
1 week ago
Springfield, Illinois, United States Adecco Full timeJob Title: Call Center RepresentativeAdecco is currently assisting a great client in their search for a skilled Call Center Representative to join their team.Job Summary:This is a flexible, not in-office role that requires strong communication and problem-solving skills. The ideal candidate will have a minimum of one year of experience working with claims...
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Customer Service Representative
1 month ago
Springfield, Illinois, United States America's Best Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at America's Best. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring a smooth flow of customers through the store, and maintaining a clean and organized reception area.Key...