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Customer Service Representative

2 months ago

Springfield, Illinois, United States David Hersch - State Farm Agent Full time

**About the Role**

As a Customer Service Representative for David Hersch - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional customer service to our clients. If you are outgoing, customer-focused, and enjoy working with the public, this may be the career for you.

**Responsibilities**

  • Establish and maintain strong relationships with customers, providing personalized service and follow-up as needed.
  • Use a customer-centric approach to educate customers about insurance options and develop leads, schedule appointments, and identify customer needs.
  • Market and promote State Farm insurance and financial service products to meet customer needs.

**What We Offer**

  • A competitive salary plus commission/bonus structure.
  • Comprehensive health benefits and paid time off (vacation and personal/sick days).
  • Flexible hours and a dynamic work environment.
  • Opportunities for growth and advancement within the agency.
  • A hiring bonus for the right candidate.

**Requirements**

  • A strong interest in marketing and sales, with a focus on customer needs.
  • Excellent communication and interpersonal skills, both written and verbal.
  • A people-oriented and detail-oriented approach to work.
  • The ability to learn and adapt to new computer functions and technology.
  • A team player with a proactive and problem-solving mindset.