Digital Adoption Platform Specialist
1 month ago
WalkMe is a pioneering company in the Digital Adoption Platform (DAP) space, empowering business leaders to unlock the full potential of technology in today's digital landscape. Our platform provides guidance, engagement, insights, and automation to help employees work more efficiently, executives gain better visibility into digital usage, and organizations maximize the value of their digital assets.
The RoleWe are seeking a highly skilled Deal Desk Specialist to join our team. As a key member of our Sales organization, you will play a critical role in structuring deals, applying pricing strategy, quote management, facilitating contract reviews, and managing the quote to cash processes. You will partner with our Sales, Finance, Legal, and Operations teams to accelerate deal cycles and maximize revenue.
Key Responsibilities- Be a trusted advisor to the sales organization, increasing deal closure velocity by understanding contract requirements and structure.
- Partner with internal organizations to negotiate contracts, ensuring transactions comply with revenue recognition and operational policies.
- Maintain an agreed-upon Service Level Agreement (SLA) on deal turnaround times.
- Develop and implement procedures related to the quote to cash cycle.
- Provide ongoing recommendations and lead improvements of deal desk and company quote to cash policies.
- Train new sales hires on deal structuring and approval processes.
- 2+ years of experience in contracts, deal desk, sales, or sales operations.
- Ability to work extended hours at the end of the month and quarter.
- Experience using Salesforce.
- Demonstrated capability to build strong working relationships with internal business units.
We believe in the value of diversity and are committed to creating an equitable and inclusive workplace where every employee has an equal opportunity to succeed. Our goal is to create a workplace as fair and inclusive as our business is category-defining.
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