Insurance Professional

4 days ago


Kent WA USA, United States Primerica Full time
Job Summary:

As an Insurance Professional at Primerica, you will play a vital role in serving customers by providing information, responding to requests, and resolving problems. Your primary responsibility will be to collect revenue by receiving and recording payments, while also improving quality results by evaluating processes and recommending changes.

Key Responsibilities:

  • Provide exceptional customer service by verifying understanding of requests, answering questions, and offering assistance.
  • Initiate services by recording requests and forwarding to dispatching.
  • Collect revenue by receiving and recording payments.
  • Resolve billing problems by identifying the issue, explaining procedures, and forwarding required adjustments.
  • Improve quality results by evaluating processes and recommending changes.
  • Stay up-to-date with industry knowledge by participating in educational opportunities.

Requirements:

Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus

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