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Customer Service Representative

1 month ago

Commerce City, Colorado, United States SPRINGFIELD INDUSTRIES INCORPORATED Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Springfield Industries Incorporated. As a key liaison between our company and customers, you will be responsible for providing exceptional customer service, addressing concerns, and ensuring seamless communication.

Key Responsibilities:

  • Provide bilingual support to customers in Spanish and English
  • Utilize technical skills in QuickBooks, MS Word, Excel, and Email to resolve customer inquiries
  • Work collaboratively with the office team and workers/operators to ensure efficient communication and problem-solving

Requirements:

  • Bilingual fluency in Spanish and English
  • Exceptional communication and interpersonal skills
  • Technical skills: QuickBooks, MS Word, Excel, Email

What We Offer:

  • $20-22/hour
  • 1 week of vacation time after 1 year of employment; 2 weeks after 3 years

We are an established paper converter and distribution company with over 30 years of success based in Los Angeles, City of Commerce. If you are a motivated and reliable individual with a passion for customer service, we encourage you to apply with your resume indicating all your customer service experience.