HVAC Service Delivery Associate

4 weeks ago


Cypress, California, United States Johnson Controls Full time

As a Customer Service Representative at Johnson Controls, you will play a key role in delivering exceptional customer experiences. This is an exciting opportunity to join our team and make a real difference in the lives of our customers.

About the Job

The primary responsibilities of this position include:

  • Process orders and respond to customer inquiries in a timely manner.
  • Serve as the primary communications link between customers' sales staff and other departments.
  • Process changes orders, credits, and product return authorizations.
  • Run customer order reports to proactively get orders shipped.
  • Provide account management support to all channels.

This is a dynamic and fast-paced environment where no two days are ever the same. You will be working closely with cross-functional teams to ensure seamless delivery of our products and services.

About the Salary

The estimated salary for this position is $65,000 per year, based on industry standards and location.

What We Offer

Johnson Controls offers a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. Additionally, we offer opportunities for career growth and development, as well as a collaborative and supportive work environment.



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