HVAC Customer Service Professional

3 days ago


Cypress, California, United States Johnson Controls Full time

Johnson Controls is seeking a highly skilled HVAC Customer Service Professional to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and ensuring timely resolutions to customer inquiries.

About the Role:

  • Process orders and respond to customer inquiries in a prompt and professional manner.
  • Serve as the primary point of contact between customers and internal departments.
  • Process changes orders, credits, and product return authorizations with accuracy and efficiency.
  • Analyze customer order reports to proactively identify and resolve potential issues.

What You Will Need:

  • A minimum of [Estimated Salary: $45,000 - $60,000 per year] salary based on experience and qualifications.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to make a real difference in the lives of our customers.


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