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Senior Operations Manager

2 months ago

Honolulu, Hawaii, United States Always Best Care Senior Service Full time
Job Summary

Always Best Care Senior Services - Oahu is seeking an experienced professional to oversee the operations of Skilled Nursing, Assisted Living, and Care Homes. The ideal candidate will possess a strong background in managing facilities and delivering quality care to patients. The role requires a high degree of independence, attention to detail, and a customer service attitude.

Responsibilities
  • Coordinate all activities related to the operations of Skilled Nursing Facilities, Assisted Living, and Care Homes
  • Establish and maintain robust processes and standards
  • Develop and maintain customer service relationships
  • Facilitate better communication between clients, co-workers, and external parties
  • Monitor performance and report any discrepancies
  • Keep record of customer service relation activities and inform management of any issues or threats to patient care
Requirements
  • Minimum of 5 years of direct experience in managing or working with Skilled Nursing Facilities, Assisted Living, and Care Homes
  • Demonstrated ability to interact and successfully collaborate with clients and colleagues
  • Strong communication, customer service, and problem-solving skills
  • Acceptable knowledge of health, safety, and privacy regulations
  • Ability to accurately maintain detailed records and reports
  • Valid driver's license and a clean driving record
  • Valid CPR/First Aid certification
Benefits

This full-time role offers a potential pay of $18 to $20 per hour, paid weekly. Additionally, we offer competitive benefits including medical, dental, and vision, paid holidays, and vacation days after probation period. Scheduling options include flexible scheduling, choose your own shifts, full-time/part-time, and on-call positions. Multiple facilities to choose from, select a workplace/clients that suit your preferences.