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Head Cashier

2 months ago

Colorado Springs, Colorado, United States Natural Grocers Full time
Job Summary

We are seeking a highly skilled and experienced Head Cashier to join our team at Natural Grocers. As a key member of our front-end team, you will be responsible for providing exceptional customer service, training and directing cashiers, and supporting overall store operations.

Key Responsibilities
  • Customer Service: Provide World Class Customer Service and a positive customer experience as the number one priority.
  • Team Leadership: Train and direct cashiers to ensure they are equipped to provide excellent customer service and meet sales goals.
  • Operations: Assist with daily sales reports, cashier closeout responsibilities, and other front-end tasks as needed.
  • Inventory Management: Ensure that front-end sets are full and well-maintained, and that inventory is accurately counted and recorded.
  • Communication: Communicate effectively with customers, cashiers, and other store staff to ensure seamless operations and excellent customer service.
  • Problem-Solving: Address customer complaints and concerns in a professional and courteous manner.
Requirements
  • Education: High School diploma or equivalent preferred.
  • Experience: 1 year of cashiering experience and 1 year of supervising others preferred.
  • Skills: Excellent customer service skills, ability to manage changing priorities, and a sense of urgency in completing tasks.
  • Certifications: Ability to pass food safety training courses and/or certifications as required by law.
Benefits

Natural Grocers offers a comprehensive benefits package to our employees, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement.