Senior Community Outreach Liaison

4 weeks ago


Delray Beach, Florida, United States Miami Beach Medical Group Full time
Job Summary

Miami Beach Medical Group is seeking a highly motivated and experienced Senior Community Outreach Liaison to cultivate and maintain relationships with community partners, drive new member acquisition, and contribute to growth targets.

Key Responsibilities
  • Build and nurture relationships with individual seniors and business-to-business partnerships to generate new member opportunities.
  • Meet and exceed defined monthly, quarterly, and annual enrollment goals and center growth targets.
  • Meet with seniors and groups in their homes, workplaces, and places of worship to share about CCMC's ability to meet their care needs.
  • Cultivate strong relationships with community members and external partners to keep CCMC as their top provider choice when referring seniors.
  • Partner with community officials, businesses, and senior outreach programs to develop events to grow member base.
  • Ensure brokers and payer agents are invited to community events to ensure assignment.
  • Track results of various events to refine approach over-time maximizing impact.
  • Engage new members through and beyond their first appointment to impact retention and serve as a liaison to resolve patient issues, as needed.
  • Answer basic questions related to benefits coverage and claims information.
  • Maintain flexible work schedule, including ability to work at various locations and on weekends, as needed.
  • Abide by company policies and procedures to ensure compliance with HIPAA guidelines.
Requirements
  • Bachelor's degree in marketing, Business Administration, or a related field or an additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
  • Minimum of four (4) years of successful sales experience.
  • Minimum three (3) years business-to-business experience preferred.


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