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Bilingual Title and Registration Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Title and Registration Associate to join our team at First Help Financial. As a key member of our Servicing Operations team, you will be responsible for managing and maintaining records of all car titles, including requesting duplicates and processing title transfers.
Key Responsibilities:
- Manage and maintain records of all car titles, including requesting duplicates and processing title transfers.
- Record collateral information in the company database.
- Investigate the status of titles to ensure compliance with agreement terms.
- Collaborate with Outside Sales, Customer Service, Total Loss, and Loss Mitigation teams.
- Prepare legal files as requested.
- Assist clients with vehicle registration processes.
- Collect necessary documentation from dealerships and DMVs.
- Communicate with DMVs regarding registration requests.
- Provide support to management, vendors, and staff as needed.
- Investigate issues throughout the title life.
Requirements:
- 1 year experience in an administrative role.
- High school diploma/GED equivalent.
- Must have fluency in Spanish and/or Portuguese.
- Excellent communication skills.
- Ability to multitask, and be self-reliant.
- Capacity to conduct research beyond the immediate scope.
- Proficient knowledge of Excel, Teams, and Outlook.
About Us:
First Help Financial is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car.
Why Join Our Team:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and inclusive work environment.
- Recognition and rewards for outstanding performance.
