Account Representative Professional

3 weeks ago


Columbus, Ohio, United States Russell Tobin Full time
Job Details

We are looking for a skilled Account Representative Professional to join our team at Russell Tobin. The successful candidate will be responsible for providing exceptional support to our clients through incoming calls, addressing service inquiries with accuracy and efficiency.

The ideal candidate will have excellent communication skills, a strong problem-solving attitude, and the ability to adapt quickly to changes in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering world-class service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  1. Provide timely and effective support to clients via phone, email, or other communication channels
  2. Assist with Cash Management products, online account access, mobile app usage, and general financial questions
  3. Deliver top-notch service while meeting key performance metrics in a team-oriented environment
  4. Collaborate with colleagues to resolve complex issues and improve overall client satisfaction

What We Offer:

  • Competitive salary: $19.16 per hour (W2)
  • A comprehensive benefits package, including health insurance, retirement plan, and life insurance
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Work Schedule Overview: Remote Start - Kick off your journey with us from home, In-Office Experience - Once training is complete, your role will transition to 5 days per week in-office, Hybrid Work Flexibility - After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work for greater flexibility and convenience.



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