Technical Support Engineer
3 days ago
The National Technical Support Engineer at Bowe Systec North-America Inc is responsible for providing technical assistance to customers on a national basis. This role requires expertise in mechanical and electronic equipment, with a focus on troubleshooting and resolving technical issues.
Key Responsibilities
* Provide on-site technical assistance to customers to troubleshoot and repair equipment
* Collaborate with the Director of National Technical Support to ensure effective service delivery
* Provide training to customers and technicians on Böwe product lines as needed
Requirements
* Associate degree or equivalent experience in a technical field
* 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience
* Excellent analytical, problem-solving, and troubleshooting skills
Compensation and Benefits
* Estimated salary: $85,000 - $110,000 per year
* Comprehensive benefits package including health insurance, retirement plan, and paid time off
Travel Requirements
* Up to 75% travel required within company policy guidelines
* Travel arrangements include hotel, car rental, and airline flights
About Us
Bowe Systec North-America Inc is a leading provider of mail processing equipment. We are committed to delivering exceptional customer service and support.
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