Technical IT Support Professional

5 days ago


Knoxville, Tennessee, United States SUMMIT MEDICAL GROUP OPERATIONS LLC Full time

**Job Summary:**

We are seeking an experienced Technical IT Support Professional to join our team at Summit Medical Group Operations LLC. The successful candidate will provide technical assistance in the field or remotely related to computer systems, hardware, and software.

**Key Responsibilities:**

  • Troubleshoot IT issues: Troubleshoot and diagnose problems quickly and efficiently, either remotely or in the field, to ensure minimal downtime and maximum productivity.
  • Install hardware components: Install PCs, printers, monitors, tablets, 3rd party equipment attached to PC, networking equipment, cellular and VoIP phones, and other hardware as required.
  • Maintain knowledge: Maintain and actively pursue knowledge of current industry trends and technological advancements within the computing field.
  • Communicate effectively: Communicate with colleagues and customers in a clear and professional manner, both verbally and in writing.

**Requirements:**

To be successful in this role, you should have:

  • A minimum equivalent of 3 – 5 years of IT-related experience.
  • An Associate or Bachelor's degree in IT or a related field is preferred.
  • COMPTIA A+ certification is required or obtained within 6 months of hire date.

**Estimated Salary Range:** $60,000 - $80,000 per year, based on location and experience.



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