IT Support Specialist

7 days ago


Richmond, Virginia, United States Jobot Full time
Job Summary

We are seeking a skilled IT help desk technician to join our team at Jobot. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide advanced troubleshooting and develop solutions for escalated hardware and software issues.
  • Support for Windows 10 and newer OS.
  • Proficiency with MS Office (365) and related email tools.
  • Familiarity with various online applications.
  • Management of network and local printers/plotters.
  • Expertise in Windows Server environments and related technologies.
  • Basic Networking: Manage and troubleshoot basic networking issues.
  • Communication and Assistance: Provide clear and concise communication to clients.
  • Inventory Management: Assist in managing and maintaining an inventory of IT assets, including computers, peripherals, and software licenses.
Requirements
  • Proficiency in Windows Server environments and related technologies.
  • Basic Networking knowledge.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.
What We Offer

At Jobot, we offer a dynamic and supportive work environment, competitive salary, and opportunities for growth and development.



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