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IT Support Specialist

2 months ago


Richmond, Virginia, United States Westminster Canterbury Richmond Full time
Job Title: IT Support Specialist

Westminster Canterbury Richmond is seeking a skilled IT Support Specialist to join our team. As a key member of our technology department, you will provide technical support to our community of 700 employees and 800 residents.

Key Responsibilities:
  • Provide help desk support to residents and staff
  • Configure and install computers and peripherals
  • Setup new users on the network
  • Maintain inventory of computer equipment
  • Assist in the monitoring of the backup and antivirus system
  • Perform basic network trouble shooting
  • Assist in staff software training as needed
  • Provide backup support to the Telecommunication Specialist
Requirements:
  • Working knowledge of Windows Desktop Operating System
  • Ability to install and operate a variety of business applications
  • Proficient in Microsoft Office 365
  • Basic understanding of networking
  • Valid Driver's License in the State of Virginia with a minimum age 21 to drive for the organization
Benefits:
  • A comprehensive benefits package including Health, Dental and Life Insurance
  • Employer paid group Short-term and Long-term disability insurance
  • 403(b) Retirement savings plan with company match
  • Flexible spending account (FSA) or Health Savings Account (HSA)
Work Life Balance:
  • You'll accrue generous paid time off
  • Have access to an employee assistance program and other wellness and spiritual programs
Educational Assistance:
  • We support your continuing education and career advancement by offering tuition reimbursement and access to training opportunities