Director of Client Services

3 days ago


Dallas, Texas, United States AdvoPath Health LLC Full time

Job Title: Director of Client Services

About Us

AdvoPath Health LLC is a dynamic and growing company dedicated to providing innovative patient advocacy solutions. We are seeking a highly motivated and experienced Director of Client Services to join our team.

Estimated Salary: $70,000 - $90,000 per year

This role requires strong leadership skills and the ability to manage a team of advocates and coordinators. As a Director of Client Services at AdvoPath Health LLC, you will oversee the operational efficiency of your team and ensure that they meet target KPIs associated with our advocacy program.

Main Responsibilities
  • Directly manage, coach, and mentor a team of advocates and coordinators.
  • Lead training and onboarding for all new team members.
  • Provide day-to-day supervision, support, and an escalation path for your team.
  • Manage team to meet target KPIs associated with our advocacy program.
  • Collaborate with other departments to drive business growth and improve client satisfaction.
Requirements
  • Demonstrated success in a senior leadership role, preferably in PBM or other similar setting.
  • Must have genuine empathy for patients' needs and a commitment to delivering exceptional service.
  • Proficiency in analyzing data and identifying opportunities for process improvement.


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