Customer Service Liaison

1 week ago


Norton, Massachusetts, United States Planet Fitness Full time
About Planet Fitness
We offer an affordable, high-quality fitness experience and are committed to creating a Judgement Free Zone for all our members. Our goal is to help individuals reach their fitness goals and maintain a healthy lifestyle.

We are seeking a Customer Service Liaison to join our team. This role requires excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment.

The ideal candidate will have a customer service background, basic computer proficiency, and a passion for fitness and health. They will be responsible for greeting members, prospective members, and guests, handling front desk activities, and facilitating updates to member accounts.

Job Description:
- Deliver exceptional customer service to members, prospective members, and guests
- Handle front desk activities, including answering phones, checking members into the system, and taking prospective members on tours
- Facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner

Compensation:
$15.00 - $18.00 per hour

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