Management Associate

4 days ago


Norton, Massachusetts, United States Planet Fitness Full time
Job Title: Management Associate

We are seeking a highly motivated Management Associate to join our team at Planet Fitness. As a key member of our operations team, you will be responsible for assisting in the oversight of gym operations to ensure an exceptional member experience and financially successful club.

Key Responsibilities:
  • Recruit, hire, train, and develop a high-performing staff consisting of Member Service Representatives, Trainers, and Custodians.
  • Maintain a welcoming atmosphere for all members, prospective members, and guests by ensuring staff follows superior customer service guidelines.
  • Provide backup support to the Club Manager as needed.
Qualifications:
  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as a Member Service Representative at Planet Fitness.
  • Solid supervisory, diplomacy, and listening skills.
Estimated Salary:

$45,000 - $55,000 per year, depending on location and experience.



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