Leasing Associate
3 days ago
Position Summary
Texas Inter-Faith Management/40i is a non-profit organization affiliated with The Inter-Faith Group (IFG), which is an alliance of seven independently operated non-profits that share a collective mission to create quality affordable housing and support services to families. Our team members are expected to embody our core values of Stewardship, Hard-working, Well-respected, Innovation, and Neighborly cooperation (SHWIN), in order to foster positive relationships both within the organization and with external stakeholders.
Key Responsibilities
- Meet and greet prospects, qualifying them for available units.
- Record all interactions with prospects, including telephone and in-person visits.
- File and maintain guest cards, ensuring accurate and up-to-date information.
- Inspect available units and market-ready properties, communicating their features and benefits to prospects.
- Communicate related service needs to the Property Manager, ensuring seamless operations.
- Demonstrate community and apartment knowledge, applying product expertise to client needs and closing sales.
- Have prospects complete applications and secure deposits, updating availability reports and processing applications for approvals.
- Ensure apartments are ready for residents to move in on agreed dates, following up with prospects and securing new resident signatures on necessary paperwork.
- Orient new residents to the community, assisting in monitoring renewals and gathering information about market competition.
- Represent the company in a professional manner at all times.
Requirements
- Minimum 1-2 years of leasing experience.
- Excellent customer service, sales, marketing, and data entry skills.
- Effective written and verbal communication skills.
- High attention to detail.
- Comfortable working in a fast-paced environment.
- Familiarity with apartment/multi-family leasing and Fair Housing.
- Apartment software experience is a plus.
- Driver's license required.
- Bilingualism, with proficiency in reading, writing, and speaking Spanish.
Benefits
Excellent benefit package, including employer-sponsored Medical and Dental insurance, Vision, Disability, and Life Insurance, a generous 401K program, and up to 3 weeks of Paid Time Off (PTO).
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