Case Management Support Professional

1 week ago


Augusta, Maine, United States CDR Companies Full time

Job Description:

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  • A Disaster Case Manager is needed at CDR Maguire, Inc. to support individuals and households affected by disasters.
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About the Role:

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  • This position requires a professional who can conduct comprehensive assessments, develop recovery plans, and coordinate with various agencies to ensure timely and effective assistance.
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Responsibilities:

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  • Serve as the primary point of contact for disaster-impacted individuals and families.
  • Conduct comprehensive assessments to identify unmet needs and develop personalized recovery plans.
  • Ensure clients understand and access available resources and services.
  • Advocate on behalf of clients to ensure equitable access to resources.
  • Coordinate with local agencies, long-term recovery groups (LTRGs), NGOs, and other stakeholders to facilitate recovery efforts.
  • Present cases to LTRGs or unmet needs committees as necessary.
  • Maintain an up-to-date knowledge of community resources and services.
  • Network with other agencies to stay informed about available assistance programs.
  • Follow up with service providers to ensure commitments are fulfilled.
  • Maintain detailed case files, including records of home visits, referrals, and all client interactions.
  • Ensure confidentiality and secure handling of client information.
  • Report regularly to supervisors on case progress and challenges.
  • Participate in training sessions to stay informed about disaster case management best practices and current state and federal processes.
  • Engage in continuous learning to improve skills and knowledge.
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Requirements:

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  • High school diploma or equivalent; higher education in social work or a related field is preferred.
  • Must possess strong written, verbal, and interpersonal communication skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Excellent organizational and time management skills.
  • Empathy and the ability to work with individuals from diverse backgrounds.
  • Experience in case management or social services is a plus.
  • Provide I-9 supporting documentation that proves identity and eligibility to work in the United States.
  • Must be able to pass a background check and drug screen.
  • Ability to work professionally, effectively, and efficiently in a team environment with various stakeholders.
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The estimated salary for this position is $55,000 - $65,000 per year, depending on location and experience.



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