Luxury Brand Ambassador

1 week ago


Rancho Santa Fe, California, United States O'GARA San Diego Full time
Job Summary:

As a Luxury Specialist at O'GARA San Diego, you will serve as a brand ambassador, providing exceptional customer service and educating clients on our luxury vehicles. Your primary objective is to deliver an outstanding experience, ensuring client satisfaction and loyalty.

Key Responsibilities:
  • Greet and welcome clients, showcasing our luxury vehicles and providing personalized service.
  • Engage and educate clients on our products, highlighting features and benefits.
  • Actively contribute to achieving sales and delivery targets by exceeding individual sales and KPI targets.
  • Attend training classes and sales meetings to stay up-to-date on product knowledge and factory qualifications.
  • Make regular contacts with clients through various means, including floor time, phone time, email, and personal visits.
  • Present management of all offers made by clients to purchase vehicles.
  • Enter all prospects/customers into the CRM and arrange appointments as needed.
  • Maintain showroom areas up to standard and communicate with Managers to order necessary items.
  • Showcase cars with all first-time clients and prepare vehicles in advance of scheduled appointments.
  • Instruct and inform clients on vehicle features and troubleshoot technology issues.
  • Master all respective brand products, including models, stats, price ranges, years, colors, and vehicle optionality.
Benefits:
  • Health, dental, and vision coverage
  • Paid time off and vacation
  • Employee vehicle purchase plans
  • Retirement saving-401K plan
  • Life and disability benefits plans
  • Paid training, growth opportunities
  • Discounts on products and services
  • Long term job security
Compensation: $25.00/hr. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
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