Business Systems Analyst 2
3 days ago
This position plays a vital role in bridging the gap between business needs and technological solutions at the Office of Health Insurance Programs/Division of Operations and Systems for the Continuing Medicaid Eligibility Modernization Program. The mission of the Program is to implement eligibility determinations for the Medicaid complex population utilizing industry best practices, proven frameworks, and modern technologies.
Key Responsibilities- Gather and analyze business requirements through research into processes and interviews with stakeholders.
- Analyze data to understand the current state of business operations and identify areas for improvement.
- Document system findings and recommendations into clear, concise, and easy-to-understand formats.
- Collaborate with PMO team, both internal and external team members, as it relates to business needs and functional specifications.
- Assist with testing and user adoption; participate in user acceptance testing (UAT) to ensure the developed solution meets business requirements.
- Assist with the development and maintenance of training materials to ensure a smooth user adoption process.
- Ensure effective communication and collaboration between parties and as it relates to project goals, including the completeness of business requirements documentation and adherence to project timelines and priorities.
- Assist in reviewing vendor work products. Keep the Leads informed of progress, issues, and risks.
- Participate in JAD sessions and work closely with vendors to ensure system development work is completed both timely and efficiently.
- Permanent Transfer: NYS Department of Health employee with permanent or contingent-permanent service as a Business Systems Analyst 2 Health, Grade 23, or NYS employee with one year or more of permanent or contingent-permanent service in a competitive class title equated to SG-21 or above and eligible for transfer to Business Systems Analyst 2 Health under Section 52.6 of the Civil Service Law.
- Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. For provisional appointment, candidates must meet the non-competitive minimum qualifications as seen above.
- Preferred Qualifications: Three or more years of experience working as a Business Analyst with State agencies, familiarity with the Software Development Life Cycle (SDLC), ability to apply industry best practices and state/federal mandates to system requirements, experience identifying project risks/issues and proposing solutions, relevant current Industry Certifications, ability to work independently and manage work to a defined schedule, three or more years of experience leading and managing Application Analysis, functional test planning and test execution activities with a focus on Health and Human Service domain, three or more years of experience with configuring automated testing using tools such as Selenium or Katalon Studio or related tools, and Bachelors/Master's degree with coursework in Information Technology, Business or Public Administration, Project Management and/or Communications.
This position is part of the NYS HELPS program. No examination is required. We offer a work-life balance and a generous benefits package, worth 65% of salary, including holiday and paid time off, public service loan forgiveness, pension from New York State Employees' Retirement System, shift and geographic pay differentials, affordable health care options, family dental and vision benefits at no additional cost, NYS Deferred Compensation plan, access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds.
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