Server Assistant

4 weeks ago


Chicago, Illinois, United States First Batch Full time
Job Summary

First Batch is seeking a skilled Server Assistant to join our team. As a Server Assistant, you will play a vital role in providing exceptional dining experiences for our guests. Your primary responsibilities will include clearing tables, setting up serving stations, and ensuring a clean and welcoming environment for our patrons.

Key Responsibilities:
  • Clear tables and set up serving stations to ensure a clean and welcoming environment for guests.
  • Stock serving stations with necessary supplies, including napkins, utensils, and condiments.
  • Deliver used dishes and utensils to the kitchen for cleaning.
  • Abide by sanitation, health, and company guidelines concerning safety, cleanliness, and food handling.
  • Maintain a high level of customer service by being attentive to guests' needs and providing prompt assistance.
  • Collaborate with restaurant staff to ensure seamless service and a positive dining experience for guests.
  • Participate in pre-shift meetings and training sessions to stay informed about menu items, promotions, and company policies.
  • Assist with training new staff members and contribute to a positive and supportive team environment.
  • Adhere to grooming, conduct, and uniform standards to maintain a professional image.
  • Prepare restaurant and outside dining areas by setting tables, candles, napkins, service plates, glassware, and utensils.
  • Execute opening and closing procedures as directed by management.

Requirements:
  • Excellent communication and interpersonal skills.
  • Prior customer service or server experience preferred.
  • Knowledge of Aloha POS preferred.
  • Food and wine knowledge preferred.
  • Adaptability and ability to think on your feet.
  • Ability to work quickly and with great accuracy and attention to detail.
  • Strong work ethic.
  • Collaboration and dedication to team goals required.
  • Strong troubleshooting skills.
  • Strong desire to interact with customers in a service setting.
  • Highly organized and systematic in work.
  • Ability to stand for prolonged periods of time.
  • Ability to bend, stoop, and lift at least 25-50 pounds.
  • Proficient in English.

Physical Requirements:
  • Flexible and long hours are sometimes required.
  • Ability to lift, carry, push, pull approximately 20 pounds.
  • Ability to stand for the entire shift.

Grooming & Uniform Expectations:
  • All employees must maintain a neat, clean, and well-groomed appearance, according to First Batch grooming code.
  • Specific uniform guidelines and/or required articles of clothing will be explained to you as part of the orientation process.

Equal Employment Opportunity:
First Batch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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