Amuse Server

1 month ago


Chicago, Illinois, United States AccorHotel Full time
Job Title: Amuse Server

About the Role:

We are seeking a highly motivated and customer-focused Amuse Server to join our team at AccorHotel. As an Amuse Server, you will be responsible for delivering exceptional service to our guests, creating memorable experiences, and ensuring a warm and welcoming atmosphere in our food and beverage outlets.

Key Responsibilities:

  • Provide exceptional customer service, ensuring guests feel valued and cared for.
  • Prepare and serve food and beverages in a timely and efficient manner.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with the F&B team to ensure seamless service delivery.
  • Upsell and suggest menu items to enhance the guest experience.
  • Manage cash handling and float procedures accurately.
  • Assist with group functions and individual client specifications.
  • Follow all safety and sanitation policies when handling food and beverage.

Physical Demands:

  • Constant standing and walking throughout the shift.
  • Occasional bending, kneeling, pushing, pulling.
  • Occasional lifting and carrying over 50 lbs.
  • Frequent pushing and pulling up to 25 lbs.
  • Frequent handling and reaching outward.
  • Occasional ascending or descending ladders, stairs, and ramps.

Requirements:

  • 1 year restaurant experience preferred; serving experience an asset.
  • Creative and passionate about customer service.
  • Able to work in a high-pressure environment.
  • Must be able to work any shift assigned, including holidays, weekends, mornings, and afternoons.
  • Excellent interpersonal and communication skills; a team player.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Strong interpersonal and problem-solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively and collaboratively as part of a team.
  • Provide the necessary State and Federal Requirements to work in Food and Beverage.

Work Environment:

No remote work opportunities available.

Full-time employment opportunity.



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