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Orthodontic Care Coordinator

1 month ago

Woodbridge, New Jersey, United States Alfa Dental Support, Inc. Full time
Job Summary

We are seeking a highly skilled Orthodontic Care Coordinator to join our team at Alfa Dental Support, Inc. The ideal candidate will have excellent communication skills, a passion for delivering exceptional patient care, and a strong understanding of orthodontic treatment options.

Key Responsibilities
  • Educate patients on the importance of healthy smiles and provide clear explanations of treatment options.
  • Guide patients through the treatment process, ensuring they feel informed and supported.
  • Respond to patient inquiries in a timely and professional manner.
  • Manage patient appointments efficiently, minimizing wait times and ensuring a smooth client flow.
  • Provide a warm and welcoming environment for patients, creating a positive experience from the moment they arrive.
  • Verify patient insurance details and ensure they have all necessary information and documents.
  • Support the dental team as needed, ensuring the practice operates smoothly and efficiently.
  • Maintain a clean and safe workspace, adhering to infection control protocols.
Requirements
  • Bilingual abilities are a plus.
  • Experience in retail, sales, or a similar customer-focused role.
  • Strong communication and interpersonal skills.
  • Proficiency in computer literacy.
  • Managerial experience is an advantage.
About Us

At Alfa Dental Support, Inc., we are committed to delivering exceptional patient care and improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service.