Personal Guest Experience Manager

3 weeks ago


New York, New York, United States HINNANT & MOORE PROPERTIES Full time
Job Overview

HINNANT & MOORE PROPERTIES is seeking a dedicated and experienced Personal Guest Experience Manager to provide exceptional service to our guests and residents. This role involves acting as a personal point of contact for tenants and visitors, offering assistance with various needs and ensuring a smooth and enjoyable experience at our properties.


Responsibilities
  • Greet and assist guests and residents in a professional and courteous manner.
  • Provide information about property amenities, services, and local attractions.
  • Make restaurant reservations, book transportation, and arrange for services as requested.
  • Assist with special requests and ensure guest satisfaction.
  • Monitor lobby activity and maintain a welcoming environment.
  • Handle inquiries and resolve complaints promptly and effectively.

**Estimated Salary:** $45,000 - $55,000 per year, depending on experience.



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