Product Reliability Manager

3 days ago


New Bedford, Massachusetts, United States Cindavi Full time

Job Title: Product Reliability Manager

">">Job OverviewWe are seeking an experienced Product Reliability Manager to join our team. As a key member of our quality assurance department, you will be responsible for ensuring the highest level of quality and reliability in our products.

Estimated Salary: $100,000 - $130,000 per year

">Responsibilities

The Product Reliability Manager will play a critical role in driving precision, quality, and customer satisfaction in a dynamic manufacturing environment.

This role involves problem-solving, root cause analysis, and process improvement. You will collaborate with Operations and Engineering to improve in-house and supplier processes, enhancing product quality and reliability.

Key Responsibilities:

  • Develop and maintain guidelines for quality and production personnel to ensure adherence to precise product standards.
  • Lead key components of the Quality Management System, including CAPAs, Non-Conforming Materials, Return Goods, and customer complaints.
  • Drive continuous improvement projects based on KPIs, such as RMA and NCMR reductions.
  • Analyze effectiveness and ensure follow-up on corrective actions in quality and production processes.
  • Perform receiving, first article, in-process, and final inspections on various materials and components using precision measuring equipment.
  • Support new part qualifications, material qualification, and machine validation through FAI/capability analysis.
  • Conduct data analysis and present results to management, customers, and vendors with technical details and thorough documentation.
  • Perform product, process, and system audits to verify QMS effectiveness and ensure quality standards compliance.

Qualifications:

  • Bachelor's degree in Mechanical or Industrial Engineering, or equivalent.
  • 3-10 years of experience in Quality Control within a manufacturing environment.
  • In-depth experience with ISO9001:2015 standards.

Our Company Culture:

A collaborative team environment focused on delivering trusted solutions that enhance lives around the world. The opportunity to lead critical quality initiatives and contribute to a culture of continuous improvement and customer satisfaction.



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