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Customer Service Ambassador

2 months ago

Eden Prairie, Minnesota, United States Nothing Bundt Cakes Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a Joy Creator, you will be responsible for creating a warm and welcoming environment for our guests and community members.

Key Responsibilities:
  • Assist guests in ordering the right cake for their celebrations and assist with gift selection in-store.
  • Provide exceptional customer service at community events, ensuring a positive experience for all attendees.
  • Work collaboratively with the team to achieve sales goals and maintain a clean and organized store environment.
  • Participate in training and development programs to enhance skills and knowledge in customer service, cake crafting, and sales techniques.
What We Offer:
  • A fun and casual work environment with a focus on teamwork and camaraderie.
  • Competitive hourly rate of $15.00.
  • Opportunities for career growth and development within the company.
  • A comprehensive training program to ensure success in the role.
  • A chance to be part of a dynamic and growing team that values community involvement and customer satisfaction.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including Thursdays through Sundays.
  • High school diploma or equivalent required; prior customer service experience preferred.