Customer Service Representative

6 days ago


Eden Prairie, Minnesota, United States Lunds & Byerlys Full time
About Lunds & Byerlys

Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. We offer convenient, healthy, and contemporary delectables, and believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family.

Job Summary

We are seeking a Customer Service Specialist to join our team at our Mitchell Road manufacturing facility. As a Customer Service Specialist, you will be responsible for a wide variety of tasks, including receiving, coordinating, and processing all orders from external and internal customers, greeting and providing assistance to customers, and answering calls, resolving questions and concerns, and providing support to customers.

Responsibilities
  • Receiving, coordinating, and processing all orders from external and internal customers
  • Greeting and providing assistance to customers
  • Answering calls, resolving questions and concerns, and providing support to customers
  • Invoicing duties as needed
Requirements

We are looking for a self-directed and outgoing individual with two or more years' experience within customer service. You should be available to work a full-time schedule and have a strong commitment to providing exceptional customer service.

Benefits

We offer a competitive wage, great benefits and perks, and an amazing company culture. Our benefits include full health, dental, and vision insurance, pay on demand PTO, ongoing trainings, leadership development opportunities, and cross-training opportunities, tuition reimbursement and scholarships, family assistance fund, 10% employee and family discount, profit sharing and a 401(k)/pension option, community and volunteer programs, and employee referral bonus.



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