Customer Service Representative

1 day ago


Eden Prairie, Minnesota, United States Pizza Luce Full time
Pizza Lucé Customer Service Support Staff

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Support Staff at Pizza Lucé Eden Prairie. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, supporting your co-workers in their roles, and contributing to a positive and inclusive work environment.

Key Responsibilities:
  • Greet customers in a timely and welcoming manner, ensuring a positive first impression.
  • Help customers navigate our menu, answer questions, and make recommendations to enhance their dining experience.
  • Address customer issues or concerns promptly and professionally, resolving problems in a fair and courteous manner.
  • Answer phones, take orders, and enter customer food orders into our POS system with accuracy and efficiency.
  • Assist delivery drivers with packing cold items and labeling, ensuring timely and safe delivery of our products.
  • Work collaboratively with servers, bartenders, hosts, bussers, and other team members to deliver an exceptional customer service experience.
  • Perform miscellaneous cleaning tasks and other side work as needed, maintaining a clean and safe work environment.
Requirements:
  • Command of the English language, with excellent communication and interpersonal skills.
  • Upbeat and friendly personality, with a passion for delivering exceptional customer service.
  • Previous customer service and restaurant experience is a plus, but not required.
  • Able to stand for 10 hours and lift 40 lbs, with a team attitude and a commitment to supporting co-workers and guests.

Pizza Lucé is an equal opportunity employer, committed to diversity and inclusion in the workplace. We offer a supportive environment, opportunities for growth and development, and a comprehensive benefits package. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply today.



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