Senior Customer Relations Manager
6 days ago
As a Senior Customer Relations Manager at Amazon, you will be responsible for managing a team of customer relations specialists, providing coaching and guidance, and developing processes to improve customer satisfaction.
You will work closely with internal teams to resolve complex customer issues, implement process improvements, and analyze customer feedback to identify areas for growth.
Key responsibilities include:
- Providing exceptional customer service and resolving complex customer issues
- Managing a team of customer relations specialists, including coaching, training, and performance evaluations
- Developing processes to improve customer satisfaction and reduce resolution times
- Analyzing customer feedback to identify areas for growth and implementing changes to address these areas
We offer a competitive salary, ranging from $65,600/year to $143,900/year, depending on location and experience. Our compensation package includes equity, sign-on payments, and other benefits, as well as a full range of medical, financial, and other benefits.
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Customer Relations Advocate
1 week ago
Seattle, Washington, United States Jeff Kalvelage - State Farm Agent Full timeJob OverviewWe are looking for a talented and dedicated individual to join our team as a Customer Relations Advocate. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and educating them about insurance options.Key ResponsibilitiesDeliver outstanding customer...
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Community Relations Manager
6 days ago
Seattle, Washington, United States Full Spectrum Staffing Full timeAre you a seasoned sales professional looking for a new challenge? Do you have a passion for senior living and a desire to make a real difference in people's lives? Look no further than Full Spectrum Staffing!About the RoleWe are seeking a talented Sales Director to join our team at one of our prestigious senior living communities in Seattle, WA. As a Sales...
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Senior Account Management Professional, AWS
5 days ago
Seattle, Washington, United States Amazon Full timeAbout the RoleAmazon's Global Support team is seeking a highly skilled Senior Account Management Professional to join our team. As a Senior Account Manager, you will be responsible for managing complex customer relationships, resolving high-impact issues, and driving revenue growth.This role requires strong technical expertise, excellent communication...
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Technical Relations Manager
5 days ago
Seattle, Washington, United States Amazon Full timeAbout the Job DescriptionWe are seeking an experienced Technical Relations Manager to join our AWS Customer Service team. As a key member of the executive escalations environment, you will work closely with customers to resolve complex issues and provide exceptional support.Your ability to navigate ambiguous spaces and identify root causes of customer...
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Senior Customer Experience Designer
1 month ago
Seattle, Washington, United States Amazon Full timeAbout Amazon PharmacyAt Amazon, we believe that innovation is at the heart of everything we do. We strive to remove barriers and make it easier for customers to get the medications they need, when they need them. Our goal is to provide a convenient, transparent, and safe experience for our customers.Our team in Pharmacy Services is dedicated to designing and...
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Senior Caregivers Wanted
1 week ago
Seattle, Washington, United States Husky Senior Care Full timeAbout Husky Senior Care">Husky Senior Care is a reputable home care agency dedicated to providing exceptional support for seniors in the Greater Seattle area. Our experienced management team fosters a supportive environment, empowering our caregivers to grow professionally and personally.">We are seeking compassionate and skilled caregivers who can deliver...
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Senior Public Relations Expert for Alexa Team
3 weeks ago
Seattle, Washington, United States Amazon Full timeAmazon is seeking a seasoned Senior Public Relations Expert for Alexa Team. In this role, you will lead the development and implementation of comprehensive PR strategies to drive awareness and adoption of Alexa products. You will have experience leading high-performing teams, developing strong relationships with media and influencers, and driving...
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Senior Project Management Specialist
1 week ago
Seattle, Washington, United States CADRE GENERAL CONTRACTORS LLC Full timeJob OverviewCADRE GENERAL CONTRACTORS LLC is a leading provider of high-end home remodeling and custom home building services. We are seeking an experienced Senior Project Management Specialist to join our team and play a key role in delivering exceptional results for our clients.Key Responsibilities:Manage multiple projects simultaneously, ensuring timely...
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Senior Customer Experience Expert
6 days ago
Seattle, Washington, United States Amazon Full timeCustomer Advocacy RoleA highly experienced Senior Customer Experience Expert is sought to provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. This role requires a strong background in technical account management, professional services,...
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Senior Sales and Marketing Manager
2 weeks ago
Seattle, Washington, United States Cogir of Northgate Memory Care Full timeWe are seeking an experienced Sales and Marketing Professional to join our team at Cogir of Northgate Memory Care. The ideal candidate will have a proven track record in achieving and exceeding sales goals, with a passion for serving seniors and a positive team player mentality.The Director of Community Outreach and Engagement will be responsible for...
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Labor Relations Manager
1 week ago
Seattle, Washington, United States University of Washington Full timeAbout the OpportunityThe University of Washington is seeking a highly skilled Labor Relations Manager to join our team. This role will play a critical part in fostering positive employee relations and ensuring compliance with labor laws.Key Responsibilities:Maintain open lines of communication between management and employees to address concerns and resolve...
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Senior Contract Manager
2 weeks ago
Seattle, Washington, United States COMTECH TELECOMMUNICATIONS Full timeJob Title: Senior Contract ManagerWe are seeking an experienced Senior Contract Manager to join our team at Comtech Telecommunications Corp. This role will be responsible for managing all contracts and services in accordance with company policies, crafting, evaluating, redlining, negotiating, and executing various contracts.The ideal candidate will have a...
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Customer Service Ambassador
3 weeks ago
Seattle, Washington, United States CRISTA Senior Living Full timeAbout the JobThis position is a key part of CRISTA Senior Living's mission to provide exceptional service and support to our residents. As an On Call Receptionist, you will be the first point of contact for residents, families, and visitors, providing a warm and welcoming experience. You will also handle a variety of tasks, including answering phones,...
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Senior Provider Engagement Manager
2 weeks ago
Seattle, Washington, United States CareOregon Full timeJob Summary: We are seeking a skilled Senior Provider Engagement Manager to join our team. In this role, you will be responsible for developing strong relationships with healthcare providers, managing provider data, and ensuring compliance with contract requirements. Your expertise in managed care and dental fee schedules will be invaluable in this...
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Senior AML Compliance Manager
1 month ago
Seattle, Washington, United States Tbwa ChiatDay Inc Full timeAt Mercury, we're committed to creating a secure and reliable banking experience for our customers. As a Senior AML Compliance Manager, you'll play a critical role in ensuring the effectiveness of our Anti-Money Laundering (AML) and Sanctions compliance program.About This RoleThis position is responsible for overseeing the development, implementation, and...
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Senior Project Manager
6 days ago
Seattle, Washington, United States Kiewit Corporation Full timeAbout the Role:The Senior Project Manager will oversee the execution of engineering projects, ensuring timely completion and quality delivery. This role requires strong leadership skills, with experience in managing project teams and stakeholders. The ideal candidate will have a Bachelor's degree in a construction-related field or equivalent...
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Senior National Security Program Manager
1 week ago
Seattle, Washington, United States Blue Origin Full timeRole OverviewWe are seeking a highly skilled Senior National Security Program Manager to join our team at Blue Origin.ResponsibilitiesCapture Strategy DevelopmentProposal Writing and PresentationsUSG Programs TrackingCompetitor AssessmentGovernment RelationsTechnical Staff CollaborationConsultant ManagementNational Security Objectives...
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Senior Software Development Manager
1 month ago
Seattle, Washington, United States LevelTen Energy Full timeUnlock Your Potential as a Senior Software Development Manager at LevelTen EnergyAbout UsLevelTen Energy is the leading provider of transaction infrastructure for the renewable energy economy. Our platform delivers buyers, sellers, advisors, and financiers the automation software, data management, and standardized contracts needed to facilitate faster, safer...
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Senior Operations Manager
2 weeks ago
Seattle, Washington, United States CBRE Full timeAbout the JobThe Senior Operations Manager will play a critical role in driving business growth and excellence at CBRE.About the TeamJoin a dynamic team of professionals who share your passion for delivering exceptional results and exceeding client expectations.Collaborate with experienced leaders and subject matter experts to drive innovation and...
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Senior Business Relationship Manager
1 week ago
Seattle, Washington, United States Ampro ADLINK Technology, Inc. Full timeJob Title: Senior Business Relationship ManagerAbout UsAmpro ADLINK Technology, Inc. is a global leader in edge computing solutions. Founded in 1995, our company has evolved into a multinational organization with operations in several countries. We pride ourselves on providing high-quality products and services to over 40 countries across five continents.The...