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Patient Service Representative

2 months ago

Littleton, Colorado, United States AdventHealth Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at AdventHealth. As a key member of our patient care team, you will provide exceptional clerical and administrative support to ensure seamless patient experiences.

Key Responsibilities
  • Schedule and Confirm Patient Appointments: Coordinate patient schedules, confirm appointments, and revise as needed to ensure efficient use of time.
  • Provide Exceptional Patient Care: Greet patients and caregivers with a warm and welcoming demeanor, providing assistance as needed to reflect the high quality of services we provide.
  • Maintain Accurate Patient Records: Thoroughly and confidentially maintain patient charts and records, including importing and communicating scanned documents.
  • Follow Up with Patients: Follow up with patients who have not kept appointments to ensure timely and effective communication.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
  • Previous Office Experience: Previous work history demonstrating basic office and computer skills, filing, telephone answering, reception, and basic knowledge of computer software (e.g., Microsoft Word, Excel, etc.) is preferred.
About AdventHealth

AdventHealth is a faith-based, non-profit healthcare organization dedicated to extending the healing ministry of Christ. We are committed to providing exceptional patient care, promoting whole person wellbeing, and fostering a culture of compassion and respect.