Optical Sales Associate
2 weeks ago
We are seeking a highly skilled and customer-focused Optical Sales Associate to join our team at Shopko Optical. As an Optical Sales Associate, you will be responsible for providing exceptional customer service, analyzing patient eyewear needs, and recommending specific lenses, lens coatings, and frames to satisfy patient needs.
Key Responsibilities:
- Provide excellent customer and patient service according to company and Optical Center standards
- Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames
- Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments
- Show patients how to insert, remove, and care for their contact lenses
- Assist Optometrist with case histories and screenings
Requirements:
- High School Graduate or equivalent
- Maintain license as required by state
- Previous experience in an office and/or optical dispensing is preferred
- Able to handle multiple customer interactions/phone calls at a time
- Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing
What We Offer:
- Competitive Wages & Incentives
- 401K with Match
- Vacation Pay/Personal Day
- Volunteer Time Off
- Sick Pay
- Health & Wellbeing Benefits
- Voluntary/Cafeteria Offerings
- Employee Assistance Program
- On the Job Training & Certification
- Teammate Recognition Program
Essential Functions & Work Requirements:
- Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
- Able to read and write at a high school graduate level
- Able to sit or stand for extended periods of time
- Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
- Ability to lift 10 to 20 pounds
- Ability to see (Near, Distance, Color, and Depth Perception)
- Manual and finger dexterity, as well as hand/arm steadiness
- Ability to grip and hold items
- Good eye and hand coordination
- Able to operate a cash register, various optical equipment, and tools
- Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
- Able to travel independently to support Company objectives and personal development
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